Market research, ever since its existence has been the best way to reach out to consumers to understand their requirements and hence achieve customer satisfaction. Researchers spend lot of time in gathering first hand data from consumers tin order to understand, observe and analyze consumer’s behaviorial and attitudinal patterns. The end goal is to provide an excellent quality service/product and cater to consumer demands on continous basis.
Therefore, we being a telecom market research firm help achieve customer satisfaction through our web based survey site called panelva.
Market research, ever since its existence has been the best way to reach out to consumers to understand their requirements and hence achieve customer satisfaction. Researchers spend lot of time in gathering first hand data from consumers in order to understand, observe and analyze consumer’s behaviorial and attitudinal patterns. The end goal is to provide an excellent quality service/product and cater to consumer demands on continous basis.
Therefore, we being a telecom market research firm help achieve customer satisfaction through our web based survey site called panelva.
1. What is Panelva?
Panelva is a web – survey panel (www.panelva.com). It brings together mobile users across all parts of India to take up the survey based on mobile space. The primary purpose is to better understand the trends and patterns affecting mobile users such as you.
Please note that the survey method by mobile application download is currently not in use and only web-based survey is followed.
2. Who can take this survey and how do I know I am eligible to take this survey or not?
If you are 18+ yrs of age, a mobile user residing in India having access to Internet over PC, you are allowed to participate.
3. How can I take this survey?
You need to have access to PC with internet connection
You need to register on this site http://www.panelva.com/web/panelva-participatesurvey.php
Questionnaire related to mobile space (survey) will be emailed to you at your registered emailed id.You need to answer the questions and send it back to us through email
4. How long does it take?
Questions are very simple and framed well. So it should take you only 20-25mins to answer all the questions.
5. What do I get in return?
Participation is free of cost (other then you pay for internet access charges as per your plan). By participating in this survey your chances of getting rewarded are high (cash prices upto 1000rs). This is based on lucky draw. The longer commitment you have with us, chances are higher of getting rewarded. But cash incentive is definate, if you refer this site to others (friend, family, colleagues etc) and your referral stays with us for minimum one month. So join us now and refer this site soon!.
6. How often can I take it?
After you have registered with us and taken up one survey, you can participate in this survey once in 3 months.
7. What are the questions asked in the survey?
Survey questions are very simple and topics are related to mobile space usage.Some of the topics covered so far are social networking, mobile Internet, SMS usage, mobile games, location ased services, mobile search etc), tones, phone usage, service providers in India, popular sites usage etc. Each month we come up with new topics mainly in Mobile VAS. Data is observed and analyzed as per demographics (Gender, age etc) and geographic (location).
8. How does it help you (Researchers)?
We are a telecom market research company focusing on research in mobile space.The data gathered through this survey being accurate and reliable is analyzed and used in the form of reports. Since it is provided first hand by consumers (mobile users) such as you, it is beneficial to companies providing services/products in mobile space. They focus on achieving complete customer satisfaction by catering to end-user needs as per your interest.
9. Will the answers be kept confidential?
Yes, definetely. The answers are used only for analyzes purpose and completely kept confidential. Also your personal details (Name, phone number and email id ) is not shared with anyone.
10. How do I get in touch for additional information?
If you have any more questions you can email us at info@panelva.com
Sounds interesting? Then do take a look at www.panelva.com and participate in our survey. Your contribution can help improve mobile user experience.
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